Is not all that easy. I signed up the day we left for camp. I clearly and repeatedly informed the young telemarketing/pest gent who sold me the package that I would be away and no one else here deals with that stuff. He assured me that there would be no problem with that. Oddly enough the company's representatives were still frantic that they couldn't contact me instantly. However, along with high speed we also will receive some other services, including voice mail. Guess where they sent the phone calls about getting everything set up? Guess who had no way to access the new mailbox? So--o-o-o-o-o.....guess who spent an unconscionable length of time on the phone with someone with whom communication was challenging trying to get 'er done? Maybe I don't speak clearly. Maybe they don't. I dunno. I hope this gets better as we go along rather than worse. It is only a little more expensive than the tangled conglomeration of stuff that we use for phone and net now, but I am getting worried that it is going to be a lot more challenging to work with. Oh, well....
Tuesday, July 24, 2007
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7 comments:
Once you get it all figured out (or they do) you will love it! My brother had some of the same problems, but now he wouldn't be without it.
Good luck!
Hi laurie...no doubt you are right, but wow, the girl I talked to yesterday would have qualified for the joke about the girl who knew how to count sheep and then ended up taking the farmer's dog. wow!
And thanks, I suspect that I am going to need it. lol
Are you getting satellite? Or have they actually moved DSL to where you live?
Oh, absolutely, you'll wonder how you ever lived without it! LOL!
Hi Rosie, dsl...actually we have been able to get it for a while, but the price held us back. Now I am hoping I made the right decision.
AMWD, I am hoping. Seems the net requires more and more speed and power every day
I remember years and years ago struggling to get dial-up to function on my computer. It would seem that sometimes things just don't change. Technology doesn't make everything easier.
Hi Ned, thanks for visiting and taking time to comment....the saga goes on. Installation was supposed to take place yesterday, but no one either showed up or called. When I called, they just whined about being all backed up and rescheduled. I am thinking of canceling. Too much hassle.
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